Refund, Replacement & Exchange Policy
Our 30-Day Happiness Guarantee
Every order from The Happy Hour Farm is covered by our 30-Day Happiness Guarantee.
If you aren't happy with your purchase for any reason, contact us within 30 days of delivery. We'll review the situation and help with a refund, replacement, or another appropriate solution.
You will never be required to ship the original item back to us.
Lifetime Print Guarantee
We stand behind our prints.
The decoration on every printed garment is covered by our Lifetime Print Guarantee. If the print cracks, peels, or fades, contact us at info@chickenhappyhour.com with your order number and a clear photograph of the issue.
Once confirmed, we'll replace the item at no charge.
This guarantee covers the printed decoration on the original garment. It does not cover damage to the garment itself, including stains, tears, or accidental damage.
Damaged, Misprinted, Defective, or Incorrect Items
If your order arrives damaged, misprinted, defective, or incorrect, email info@chickenhappyhour.com with:
- Your order number
- A description of the problem
- One or two clear photographs showing the issue
Once we confirm the problem, we'll send a replacement at no charge or issue a full refund.
You won't need to return the original item.
Other Order Concerns
If you're unhappy with your order for another reason, email info@chickenhappyhour.com within 30 days of delivery.
Include your order number and a brief explanation of the issue. We'll review your request and respond with the available refund or replacement options.
You will not be charged restocking or return-processing fees, and you will not be asked to mail the item back.
Refunds
Approved refunds will be issued to your original payment method.
Original shipping charges are nonrefundable unless the refund resulted from an error by The Happy Hour Farm.
Refunds generally appear within 5–10 business days after being issued, depending on your bank or payment provider.
Ordered the Wrong Size?
If you ordered the wrong size, contact us within 30 days of delivery. We'll let you know what replacement options are available.
You won't need to return the original item.
We recommend reviewing the size and fit information on the product page before placing your order.
Replacements and Exchanges
Replacements and exchanges are subject to product availability. If the requested item is unavailable, we can issue an approved refund or help you choose another available item.
The original item does not need to be returned.
Questions?
Email info@chickenhappyhour.com. We read and respond to every customer message in 48 hours.
This policy may be revised periodically. Changes apply to orders placed after the revised policy is published.
